Terms of Service

Last updated: May 5, 2026 · Effective date: May 5, 2026

Medical disclaimer (please read first) Health Visit App is a personal organization tool. It is not a medical device, a substitute for professional medical advice, diagnosis, or treatment, and it does not provide emergency services. If you are experiencing a medical emergency, call 911 (US) or your local emergency number immediately.

These Terms of Service ("Terms") form a binding contract between you and Miami App Studio ("we," "us," "our") and govern your use of healthvisitapp.com and the Health Visit App application services (together, the "Service"). By creating an account or using the Service, you agree to these Terms.

1. Eligibility & accounts

You must be at least 18 years old (or the age of majority where you live) to create an account. By using the Service, you represent that you meet this requirement. Accounts for minor children may only be created and managed by a parent or legal guardian via the Family plan.

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

2. Description of the Service

Health Visit App helps individuals and family caregivers prepare for, document, and follow up after medical appointments. Features include AI-generated visit briefs, question builders, medication and document storage, the Live Visit Recorder, and family profile management. Specific features available depend on your subscription plan.

The Service is provided as a software-as-a-service over the internet. We may update, modify, add, or remove features at our discretion to improve the Service or meet legal obligations.

3. Medical disclaimer

Health Visit App does not provide medical advice. Any information, suggestion, summary, question, or checklist generated by the Service is for informational and organizational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Never disregard professional medical advice or delay seeking it because of something generated by Health Visit App.
Do not rely on the Service for emergency medical needs. Call 911 or your local emergency number.
The Service is not approved, cleared, or registered as a medical device by the FDA or any other regulator.

4. Visit Recorder & recording laws

You are responsible for getting consent before recording. Recording laws vary by state and country. Some U.S. states require all parties to consent to a recording (called "two-party" or "all-party" consent states), including California, Florida, Pennsylvania, Washington, Massachusetts, Illinois, Maryland, Montana, New Hampshire, Connecticut, Delaware, and Oregon (partially). Other states require only one party.

The Live Visit Recorder feature is designed to help you take personal notes about your own healthcare. Before each recording session, the Service will display a consent reminder. By proceeding, you confirm that:

You have obtained the necessary consent from your healthcare provider and any other parties present, in compliance with applicable law.
You will use the recording solely for your personal use, follow-up, and care coordination, and not for harassment, defamation, or commercial purposes.
You will not publicly post, redistribute, or share the recording without consent from all recorded parties.

You assume all responsibility for compliance with recording laws in your jurisdiction. We are not liable for any consequences arising from your use of the Visit Recorder, including any failure to obtain consent.

5. Subscriptions, billing & cancellation

Health Visit App offers a Free plan and paid Premium and Family subscription plans. Current pricing is shown on our pricing page. Payments are processed by Stripe, Inc. in accordance with their terms.

Recurring billing

Paid subscriptions automatically renew at the end of each billing period (monthly or yearly) at the then-current rate, unless you cancel before renewal.
You authorize us (via Stripe) to charge your saved payment method on each renewal.
If a charge fails, we may retry it for up to 3 days and may suspend or downgrade your plan if payment cannot be collected.

Price changes

We may change prices for new subscriptions at any time. Existing subscribers will receive at least 30 days' notice by email before any price change takes effect on their plan. Founders who subscribed during the launch period keep their original price for as long as their subscription remains active and uninterrupted.

Cancellation

You can cancel any time from Settings → Billing in the app, which links to the Stripe Customer Portal.
When you cancel, your plan stays active until the end of the current billing period; it will not renew after that.
After cancellation, your account is downgraded to Free. Your data is preserved unless you also delete your account.

6. Refund policy

30-day money-back guarantee on first-time subscriptions. If you subscribe to a paid plan for the first time and are not satisfied, email [email protected] within 30 days of your initial payment and we will refund the most recent charge in full, no questions asked.

Renewals after the 30-day window are non-refundable, except where required by law.
Annual plan refunds for the first 30 days return the full amount; afterward we may pro-rate or decline at our discretion.
Founders Lifetime ($149 one-time) is refundable within 30 days of purchase. After 30 days, all sales are final.
Refunds are issued to the original payment method and may take 5–10 business days to appear.

7. Free trial & Founders Lifetime

7-day free trial

New users may start a 7-day free trial of Premium or Family. A valid payment method is required.
You will not be charged during the trial. We will email you 2 days before the trial ends.
If you do not cancel before the trial ends, your card will be charged the regular subscription rate.
Trials are limited to one per user and may not be combined with other promotions.

Founders Lifetime

Limited to the first 100 paid customers. Once the 100 spots are claimed, the offer closes permanently.
$149 one-time payment grants lifetime access to Premium-tier features. Lifetime means for the operational lifetime of Health Visit App; it does not guarantee a perpetual right if the Service is discontinued.
If we discontinue the Service entirely within 12 months of your Lifetime purchase, you may request a full refund. After 12 months, no refund is available, but you keep access for as long as the Service runs.
Lifetime accounts can be upgraded to Family by paying the difference at the then-current rate.

8. Acceptable use

You agree NOT to:

Use the Service for anything illegal, harmful, fraudulent, deceptive, or abusive.
Upload malware, viruses, or any code intended to harm or interfere with the Service.
Attempt to access another user's account, data, or family profile without permission.
Reverse-engineer, decompile, or scrape the Service except as expressly permitted by law.
Use the Service to provide medical advice to others, to make clinical decisions, or as a system of record for a healthcare provider, employer, or insurer (a Business Associate Agreement is required for those uses).
Resell, redistribute, white-label, or sublicense the Service.
Use the Service to harass, defame, or violate the privacy of any person.
Submit information that is not yours and that you don't have permission to enter.

Violations may result in suspension or termination of your account without refund.

9. Your content

Anything you enter or upload — visits, symptoms, medications, documents, photos, recordings — is "Your Content." You retain full ownership of Your Content.

You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process Your Content solely for the purpose of providing the Service to you (including sending it to AI providers as described in our Privacy Policy). This license ends when you delete Your Content or close your account.

You represent that Your Content does not violate any third-party rights and that you have the right to upload it.

10. AI-generated outputs

The Service uses third-party AI models (currently OpenAI's GPT-4o mini) to generate summaries, questions, checklists, and transcripts. These outputs are produced by automated systems and may be inaccurate, incomplete, biased, or otherwise inappropriate.

You should review every AI-generated output before relying on it.
AI outputs are not medical advice. See Section 3.
You are responsible for how you use AI outputs in your conversations with healthcare providers.
We do not guarantee that AI outputs are factually correct.

11. Family plan & shared profiles

The Family plan allows the account holder to create up to 6 profiles for family members and to invite caregivers to view shared visit information.

The account holder is responsible for what is entered about each family member, and for obtaining their consent (or, for minors, exercising their parental rights) to enter that information.
Caregivers invited to a Family plan can view information for the profiles they're given access to. The account holder controls access at all times.
Removing a caregiver immediately revokes their access; existing AI-generated copies they may have downloaded are not within our control.

12. Intellectual property

All software, designs, logos, content, branding, and trademarks of the Service (excluding Your Content) are owned by Miami App Studio or our licensors. We grant you a limited, non-transferable, non-exclusive license to use the Service for personal, non-commercial purposes during your subscription, subject to these Terms.

"Health Visit App," "Miami App Studio," and our logos are trademarks. You may not use them without our written permission.

13. Third-party services

The Service uses third-party providers including OpenAI, Stripe, Clerk, Replit, and Cloudflare. Your use of those providers' services is subject to their own terms and policies. We are not responsible for the availability, content, or practices of third-party providers.

14. Termination

By you: you can terminate your account at any time from Settings → Account → Delete Account, or by emailing us. Cancellation of a paid plan is separate from account deletion.
By us: we may suspend or terminate your account immediately if you violate these Terms, if required by law, or in cases of suspected fraud or abuse. We may also terminate accounts that have been inactive for more than 24 months, after notice.
Upon termination, your right to use the Service ends. Sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, dispute resolution, indemnification) survive termination.

15. Disclaimer of warranties

The Service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. We do not warrant that the Service will be error-free, secure, or always available, or that any AI-generated content is accurate or fit for any particular use. Some jurisdictions do not allow disclaimer of certain warranties; in those jurisdictions, our warranties are limited to the minimum extent permitted by law.

16. Limitation of liability

To the maximum extent permitted by law, Miami App Studio and its officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, business opportunities, goodwill, or use, arising out of or related to the Service, even if we have been advised of the possibility of such damages.

Our total cumulative liability for any claim arising out of or related to the Service is limited to the greater of (a) the amount you paid us in the 12 months immediately preceding the event giving rise to the claim, or (b) USD $100.

Nothing in these Terms limits liability for gross negligence, willful misconduct, or any other liability that cannot be limited under applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Miami App Studio and its officers, employees, and contractors from any claim, demand, loss, or damage (including reasonable attorneys' fees) arising from (a) Your Content, (b) your use of the Service, (c) your violation of these Terms, (d) your violation of recording laws or any third-party rights, or (e) your use of AI-generated outputs.

18. Governing law & disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules.

Informal resolution first: before filing a formal claim, you agree to contact us at [email protected] and try in good faith to resolve the issue for at least 60 days.

Binding arbitration: any dispute that cannot be resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in Miami, Florida (or by phone/video at your option). Each party will bear its own costs except as the rules provide. You and we both waive the right to a jury trial and the right to participate in a class action. Notwithstanding the foregoing, either party may bring a claim in small-claims court if it qualifies. If the class-action waiver is held unenforceable, the rest of this section remains in effect, but the dispute will then be heard in court.

30-day opt-out: you may opt out of the arbitration agreement above by emailing [email protected] within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account email. Opting out does not affect any other part of these Terms.

19. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we'll notify you by email and/or in-app notice at least 14 days before the changes take effect. Continued use of the Service after that date constitutes acceptance. If you don't agree to the changes, you may cancel your subscription and stop using the Service before they take effect.

20. Contact us

Questions about these Terms or our Service:

Email: [email protected]
Mail: Miami App Studio, Miami, FL, USA
Subject line: "Terms — Health Visit App"

These Terms were last updated on the date shown at the top. Earlier versions are available on request.